UKCCC PROGRAMME

Each year, the UKCCC programme brings together some of the most respected voices in journalism, economics and political analysis, alongside essential updates from regulators, arbitrators and other influential industry stakeholders.
Designed to deliver both breadth and depth, the agenda features three focused breakout streams that explore the policy issues shaping our sector, each led by expert speakers with niche specialisms. 
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Hilton at St George's Park | Burton
Thursday 10 September 2026
Programme-Gif

2026 UKCCC Agenda

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plenary
10:00 | Plenary Session
Opening Address 
plenary
10:10 | Plenary Session
The political climate and looking ahead
plenary
10:30 | Plenary Session
UK economic outlook 2026
plenary
10:50 | Plenary Session
Discussion & Q&A with keynote speaker
customers-focus
11:50 | Customer Focus Stream
Vulnerability Latest 
reg-compliance-culture-costs
11:45 | Regulation, Compliance & Culture
Changing face of insolvency and debt relief policy
state-market
11:45 | State of the Market Stream
Public sector debt collection and the new Government Debt Management Strategy 
customers-focus
13:30 | Customer Focus Stream
Adult financial literacy: raising awareness and boosting engagement  
reg-compliance-culture-costs
13:30 | Regulation, Compliance & Culture
Regulator attitudes to complaints and redress liabilities (including motor finance redress update)
state-market
13:30 | State of the Market Stream
Utilities and energy collections - Working with regulators 
customers-focus
14:20 | Customer Focus Stream
Understanding consumer behaviour in financial services 
reg-compliance-culture-costs
14:20 | Regulation, Compliance & Culture
Reform of Consumer Credit Act: What's coming next?
state-market
14:20 | State of the Market Stream
Debt purchase latest: Creditor attitudes and investment strategies 
FCA
15:40 | Plenary Session Regulatory update
 
plenary
16:05 | Plenary Session
AI in collections: how much automation will be tolerated? 

2025 Speaker Rating

88
%
with majority of delegates stating that the UKCCC 2025 speakers where either "good" or "excellent".