Acquired
Exhibitor
Acquired.com have built a next generation payments platform focused on powering recurring commerce and the digital economy.
We exist to give businesses competitive advantage and help them achieve their goals in the digital economy. Acquired.com provides businesses with next generation payments infrastructure and technology that allows businesses to unify, manage and optimise the entire payment lifecycle across payment methods, through a single strategic and commercial relationship.
In addition to next generation capabilities, our merchants benefit from exceptional sector expertise and a highly personal and tailored service focused on long-term partnerships with our clients.
Acquired.com are an FCA-regulated business, an EMD Agent, and a licensed Payment Initiation Service Provider.
CFH Docmail
Exhibitor
As a trusted, accredited leader in customer communications, CFH help organisations from across the collections and wider credit industry to meet regulatory requirements and drive engagement through secure, multi-channel solutions.
With over 40 years of expertise, we support our clients with secure print, mail, and digital services, ensuring campaigns are planned and executed seamlessly.
Our innovative solutions help organisations connect with their audience, including vulnerable individuals, in the right way. Whether this is through the delivery of annual mailings or reactive collections documents, we provide scalable solutions that achieve the right outcomes.
Data on Demand
Exhibitor
Data On Demand delivers high-quality, compliant data that helps collections and recoveries teams connect with more customers and achieve better outcomes. By enhancing customer insight and improving contact strategies, we enable organisations to increase engagement, reduce risk, and support fair, effective resolution. Our solutions are trusted across leading DCAs and Debt Purchasers to drive performance while aligning with regulatory expectations. Visit DataOnDemand.co.uk or contact Tim Anderton at tim.anderton@dataondemand.co.uk
DDI Software
Exhibitor
Ascent, developed by DDI Software, is a leading collections automation platform designed for credit control, debt recovery, and customer engagement. Since 2004, we have specialised in digital collections and automation, delivering innovative solutions for contact centres and finance teams. Ascent provides enterprise-level tools for automated customer contact, payments, complaint management, quality assurance, portal integration, and business intelligence.
Trusted across banking, insurance, utilities, and telecoms, Ascent helps organisations reduce bad debt, enhance customer experience, and protect brand reputation. Scalable and cost-effective, Ascent delivers rapid ROI and adapts to businesses of all sizes.
Lantern
Sponsor
Lantern Group is a leading force in debt purchase and credit management – proving that doing business the right way delivers for everyone. As the parent of a growing family of specialist brands, we’re united by a belief that every customer deserves to be treated with dignity, even in difficult circumstances.
We’re setting new standards for how our industry operates. For lender partners, that means confidence their customers are in safe hands. For those facing financial challenges, it means a fairer, more human experience – and a glimmer of light at the end of the tunnel.
Rooted in our original purpose and powered by our people, we continue to show there’s a better way to succeed – one that puts people first and delivers lasting impact.
Mail Metrics
Sponsor and Exhibitor
Mail Metrics helps organisations manage regulated, critical customer communications via one platform, unifying digital and print. The Mail Metrics platform provides teams with real-time analysis for total control, and customers with the communication experiences they expect. As a trusted partner, Mail Metrics consults with clients in both private and public sector to deliver tailored insight, enabling organisations to maximise the effectiveness of their communications.
A suite of certifications across our secure sites provides robust evidence of Mail Metrics’ dedication to operational compliance and integrity.
Quadient
Exhibitor
Quadient helps companies deliver meaningful interactions with current and future customers. A leading and publicly listed company, the Quadient portfolio of CXM technology enables organisations to transform the experiences for their customers through timely, optimised, contextual, highly individualised, and accurate communications for all channels. Our solutions bring together and activate the entire organisation in the name of customer experience, through better collaboration, visibility into, and orchestration of the customer journey.
Quadient supports thousands of clients and partners worldwide in the banking, financial services, insurance, and service provider industries in their quest to achieve customer experience excellence.
Learn more: https://www.quadient.com/en-gb/enterprise-industries/financial-services
Synertec Ltd
Exhibitor
‘Synertec operate to help organisations create, manage, process, and deliver their critical communications. Managing outbound communications with full legislative compliance and auditability. We aim to Unify print and digital and have technology to make documents truly interactive to ensure full accessibility and payment solutions tailored to the individual recipients needs. Combining all of this allows Synertec to provide a truly tailored approach to a communications strategy’
TCN
Exhibitor
TCN is a global leader in cloud-based contact centre solutions, specifically engineered for accounts receivable management (ARM), BPOs, and every scale of enterprise. TCN’s comprehensive suite features the advanced TCN Operator platform, providing omnichannel communications, automation, predictive dialling, and IVR. With integrated tools such as Click2Pay, robust compliance modules, and real-time analytics, TCN empowers organisations to drive operational efficiency while ensuring superior customer satisfaction. Committed to seamless scalability and industry-leading UK-based support, TCN provides the technology and expertise to meet the evolving needs of the credit and collections industry. For further details, visit www.tcn.com.