Sponsors and Exhibitors

Acquired

Exhibitor

Acquired.com have built a next generation payments platform focused on powering recurring commerce and the digital economy.

We exist to give businesses competitive advantage and help them achieve their goals in the digital economy. Acquired.com provides businesses with next generation payments infrastructure and technology that allows businesses to unify, manage and optimise the entire payment lifecycle across payment methods, through a single strategic and commercial relationship.

In addition to next generation capabilities, our merchants benefit from exceptional sector expertise and a highly personal and tailored service focused on long-term partnerships with our clients.

Acquired.com are an FCA-regulated business, an EMD Agent, and a licensed Payment Initiation Service Provider.

Acudo

Exhibitor

Acudo helps credit and collections teams improve contactability, reduce wasted resources, and strengthen customer communications through trusted phone number intelligence.

Bringing the expertise of HLR Lookup, TPS Unlimited and e164 into one unified solution, Acudo brings together real-time mobile number verification and validation, carrier and line-type insight, fraud prevention signals, compliance support and SMS communications into one platform.

For businesses that rely on accurate customer contact data, Acudo helps confirm whether numbers are real, active, reachable and correctly formatted before time and budget are spent on calls, texts or workflows built on poor-quality data.

Acudo supports organisations with scalable API and bulk processing options, helping teams improve right-party contact, identify gone-away or risky numbers, reduce failed outreach and maintain cleaner customer records.

CFH Docmail

Exhibitor

As a trusted, accredited leader in customer communications, CFH help organisations from across the collections and wider credit industry to meet regulatory requirements and drive engagement through secure, multi-channel solutions.

With over 40 years of expertise, we support our clients with secure print, mail, and digital services, ensuring campaigns are planned and executed seamlessly.

Our innovative solutions help organisations connect with their audience, including vulnerable individuals, in the right way. Whether this is through the delivery of annual mailings or reactive collections documents, we provide scalable solutions that achieve the right outcomes.

Data on Demand

Exhibitor

Data On Demand delivers high-quality, compliant data that helps collections and recoveries teams connect with more customers and achieve better outcomes. By enhancing customer insight and improving contact strategies, we enable organisations to increase engagement, reduce risk, and support fair, effective resolution. Our solutions are trusted across leading DCAs and Debt Purchasers to drive performance while aligning with regulatory expectations. Visit DataOnDemand.co.uk or contact Tim Anderton at tim.anderton@dataondemand.co.uk

DDI Software

Exhibitor

Ascent, developed by DDI Software, is a leading collections automation platform designed for credit control, debt recovery, and customer engagement. Since 2004, we have specialised in digital collections and automation, delivering innovative solutions for contact centres and finance teams. Ascent provides enterprise-level tools for automated customer contact, payments, complaint management, quality assurance, portal integration, and business intelligence.

Trusted across banking, insurance, utilities, and telecoms, Ascent helps organisations reduce bad debt, enhance customer experience, and protect brand reputation. Scalable and cost-effective, Ascent delivers rapid ROI and adapts to businesses of all sizes.

Financial Cloud

Exhibitor

Financial Cloud is a leading provider of enterprise software for Financial Services. We offer a unified CRM platform with a single, shared view of every customer, streamlining operations and enhancing customer experiences.

Our mission is to revolutionise the way Financial Services deliver customer experience. We aim to enhance efficiency while also offering enjoyable and supportive services. Whether you're a customer, a call center agent, or even the CEO of a bank, we are dedicated to ensuring a more positive, helpful, and impactful experience for everyone involved.

Howden

Exhibitor

Howden (previously UKGlobal) is proud to be the recognised insurance broker for Members of the Credit Services Association, providing professional, independent advice. Our technically precise approach to constructing an insurance programme, combined with our strategic procurement of insurance, means that we can often establish a more appropriate insurance programme for your business, at a reduced cost.

DebtView by Indigo Cloud

Exhibitor

DebtView is a fully cloud-based Saas collections platform built for the demands of modern debt recovery. Developed with over 30 years of industry insight, it spans creditor collections, recoveries, litigation, and enforcement; flexing to fit your operation, whatever the scale.

Seamless integrations, intelligent workflow automation, and a genuinely client-first approach combine to deliver measurable outcomes across the collections lifecycle. DebtView evolves continuously with regulatory and market demands, so your team stays ahead without the overhead.

Speak to us on the stand, or explore more at debtview.uk

Lantern

Sponsor

Lantern Group is a leading force in debt purchase and credit management – proving that doing business the right way delivers for everyone. As the parent of a growing family of specialist brands, we’re united by a belief that every customer deserves to be treated with dignity, even in difficult circumstances.

We’re setting new standards for how our industry operates. For lender partners, that means confidence their customers are in safe hands. For those facing financial challenges, it means a fairer, more human experience – and a glimmer of light at the end of the tunnel.

Rooted in our original purpose and powered by our people, we continue to show there’s a better way to succeed – one that puts people first and delivers lasting impact.

Latitude Software

Exhibitor

Latitude Software is a purpose-built collections and recovery CRM trusted by leading organisations across the ARM industry for nearly three decades. Powering collections operations for some of the UK's largest consumer credit portfolios, Latitude delivers a unified agent desktop, AI-powered decisioning, configurable workflows, and seamless integrations with dialers, payment processors, and contact centre platforms including TCN and Genesys Cloud.

Built for creditors, debt buyers, and collection agencies, Latitude combines the reliability of a proven platform with the flexibility modern operations demand. From early-stage delinquency through charge-off and recovery — Latitude keeps collectors in control.

Lowell

Sponsor

Lowell is one of the largest credit management service providers in Europe operating across eight countries with over 3,500 employees; 1,300 are based in the UK with the company headquartered in Leeds. Lowell interacts with over 8million customers across the UK to set fair and affordable repayment plans and purchases non-performing loans or accounts from providers including telecoms, utilities, retail and financial services.

Lowell believes in making credit work better for all with a commitment to fair and ethical customer practices and leads the industry with its approach to supporting customers in vulnerable situations to ensure the best support is provided when customers need us most.

Mail Metrics

Sponsor and Exhibitor

Mail Metrics helps organisations manage regulated, critical customer communications via one platform, unifying digital and print. The Mail Metrics platform provides teams with real-time analysis for total control, and customers with the communication experiences they expect. As a trusted partner, Mail Metrics consults with clients in both private and public sector to deliver tailored insight, enabling organisations to maximise the effectiveness of their communications.

A suite of certifications across our secure sites provides robust evidence of Mail Metrics’ dedication to operational compliance and integrity.

Micom

Sponsor and Exhibitor

Most organisations in credit and collections don’t struggle with sending communications. They struggle with keeping them consistent, compliant, and under control.

Different systems for print. Another for email. SMS handled somewhere else.

Over time, it works… until it doesn’t. Messages get delayed, processes become harder to audit, and risk starts to creep in. Micom brings those channels together.

Our platform allows organisations to manage print, email, and SMS in one place, giving teams a single, controlled way to deliver everything from regulatory notices to payment reminders. Every message follows a defined process, with full visibility and audit trails built in.

The result is simpler operations, stronger compliance, and more reliable customer contact.

Because in regulated environments, it’s not just about getting a message out. It’s about knowing it was sent the right way, at the right time, every time.

Quadient

Exhibitor

Quadient helps companies deliver meaningful interactions with current and future customers. A leading and publicly listed company, the Quadient portfolio of CXM technology enables organisations to transform the experiences for their customers through timely, optimised, contextual, highly individualised, and accurate communications for all channels. Our solutions bring together and activate the entire organisation in the name of customer experience, through better collaboration, visibility into, and orchestration of the customer journey.

Quadient supports thousands of clients and partners worldwide in the banking, financial services, insurance, and service provider industries in their quest to achieve customer experience excellence.

Learn more: https://www.quadient.com/en-gb/enterprise-industries/financial-services

Synertec Ltd

Exhibitor

‘Synertec operate to help organisations create, manage, process, and deliver their critical communications. Managing outbound communications with full legislative compliance and auditability. We aim to Unify print and digital and have technology to make documents truly interactive to ensure full accessibility and payment solutions tailored to the individual recipients needs. Combining all of this allows Synertec to provide a truly tailored approach to a communications strategy’

Squaretalk

Exhibitor

Squaretalk helps collection agencies and financial organizations increase right-party contact rates, reduce the cost to collect, and stay compliant through AI-powered automation. Our cloud platform combines intelligent dialing, AI Voice Agents, omnichannel communications, and real-time analytics to help teams recover more while empowering agents to focus on high-value conversations. With seamless CRM integrations, enterprise-grade security, and global connectivity, Squaretalk gives modern collections teams everything they need to improve operational efficiency and customer outcomes from a single platform.

TCN

Exhibitor

TCN is a global leader in cloud-based contact centre solutions, specifically engineered for accounts receivable management (ARM), BPOs, and every scale of enterprise. TCN’s comprehensive suite features the advanced TCN Operator platform, providing omnichannel communications, automation, predictive dialling, and IVR. With integrated tools such as Click2Pay, robust compliance modules, and real-time analytics, TCN empowers organisations to drive operational efficiency while ensuring superior customer satisfaction. Committed to seamless scalability and industry-leading UK-based support, TCN provides the technology and expertise to meet the evolving needs of the credit and collections industry. For further details, visit www.tcn.com.